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We grow brands’ direct bookings.

Beautiful interfaces, smart technology and rock-solid integrations — custom‑built for hotel groups and experience brands.

Talk to usSee our work
A sunlit hotel pool with striped parasols and palms
A delighted guest in a colourful robe holds up her phone, showing “Booking confirmed”
Trusted by 80+ properties & venuesBooking experiences by Rock Solid

Trusted byHospitality brands across the globe

Who we are

We’re a product, design and engineering agency for hotel groups and experience brands. Since 2015, we’ve built and run the web and booking stack for 80+ properties, for clients across the globe.

About us
Our work

The technology behind the guest journey.

All work
EVT Hotels & Resorts

One platform. Multiple brands. 80+ hotels.

RSD is the long-term digital technology partner behind a large part of EVT Hotels & Resorts’ customer-facing hospitality platform. Across multiple brands and markets, we design, develop and operate the infrastructure connecting hotel discovery, real-time availability, reservations, payments and guest engagement.

Read the case study
Two guests in evening wear dance down a hotel corridor
Hotels
80+
Brands
26
Visitors / yr
Millions
Years
10
Blue sky over a snowy Thredbo ridge
A snowboarder flying through the air at Thredbo

Thredbo Resort

Destination platform — web, app, PMS integration
Leather recliners and red carpet in a premium cinema, softly blurred
The Event Cinemas app on two phones

Event Cinemas

High-volume commerce — web & mobile
The LyLo website on desktop, tablet and phone

LyLo

Website + booking engine — AU & NZ
Rock Solid has been an indispensable partner for nearly a decade. They’ve built and maintained a complex WordPress network for 80+ hotels, consistently delivering custom solutions that enhance our capabilities. Reliable, collaborative, and deeply attuned to the needs of the hotel industry.
David TuzaGM Hospitality, EVT
Event Cinemas have partnered with Rock Solid to deliver what is now a best in class mobile experience. The team truly care about our digital platform and have always delivered on time and on budget. We look forward to building more amazing experiences with Rock Solid in the coming years.
Andrew TurnerGroup General Manager Technology & Digital, EVT
The website is a perfect representation of the LyLo brand and I have no doubt will be a massive hit with our customers.
Tim AlpeDirector, LyLo
Expertise

What we do

Four capabilities behind one connected guest journey.

All expertise
Digital ExperienceGuest-facing platforms designed around discovery, inspiration and conversion.
  • Hotel websites
  • Multi-property
  • Multi-brand platforms
  • Headless
  • Mobile apps
  • Destination platforms
Commerce & IntegrationsBooking engines, conversion and the integrations behind them — connected live to your PMS, CRS and payments.
  • Booking engines
  • PMS & CRS integration
  • Payments
  • Conversion & upsells
  • Loyalty pricing
  • Agentic commerce
AI & Emerging ExperiencesAI search, LLM integrations and agentic commerce — connected to real hotel availability and rates.
  • AI search
  • LLM integration
  • Agentic commerce
  • UCP
  • ChatGPT apps
  • MCP
GEO & AI VisibilityGet your hotel recommended by ChatGPT, Gemini, Perplexity and Google AI Mode — and booked direct.
  • AI visibility audits
  • Structured data
  • Semantic HTML
  • Answer content
  • Google Hotel Center
  • Monitoring
FAQs

Common questions

Something else on your mind? Browse every question, or ask us directly.

All FAQs
What does Rock Solid Digital do?

We design, build and run digital platforms for hospitality — websites, booking engines, mobile apps, loyalty, integrations and AI — usually as one connected guest journey rather than separate projects.

Who do you typically work with?

Hotel groups, independent and boutique hotels, ski and mountain resorts, destinations and entertainment brands. Our longest client relationship is over ten years.

Do you only work in hospitality?

Mostly. Hospitality is where our experience, integrations and reusable platform pay off for clients. We take on adjacent work — entertainment, gifting, travel — when the problem looks similar.

How does a project usually start?

With a call about the actual problem, then a short written view on approach, scope and team. From there we usually begin with a discovery and design phase before committing to a full build.

Where is your team based?

Our team works across Hong Kong, Manila and Bali, and we work with clients all over the world.

Start a project

Let’s build something Rock-Solid together.

We help hotels, resorts, and travel brands grow direct bookings. Tell us what you’re planning and we’ll come back with a considered next step.

Contact us
Trusted by 80+ properties and venuesWorking with hospitality brands since 2015